Why have my documents gone from my document listing? 

When preparing your income tax return ENKE will review the uploaded documents and enter them into your tax return in preparation for your consultation.

Once entered the documents are removed from the document portal and filed in our back end systems to ensure your document listing only contains relevant and new information such as signed and lodged tax returns or activity statements and information relating to the current financial year (the year we are in, not the year we are lodging).

In the event that documents were accidentally deleted you would automatically be advised by way of email.